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Getting real estate results: Harcourts Gold Milena Bartlett


Their individual skills and experience are very impressive. Harcourts Gold sales consultant Milena Bartlett has brought to her real estate role a wealth of experience in sales to the most discerning of customers, while her colleague Andrew Swift has served real estate with passion and drive for more than 20 years. Put these two powerhouses together and you have created a really formidable team.

 

 

“We decided to form a partnership because we really are like-minded in the way we think and act. The client gets double the attention and double the service. The primary focus for both of us is on meeting our customers’ needs. We know that every vendor’s or buyer’s circumstances will be different and so we work with them to achieve the best result possible.”

Milena and Andrew say that while they bring complementary strengths and abilities to the partnership their combined experience, skill, knowledge and accessibility are what sets them apart from most other sales consultants.

They love a challenge and will persevere until they get a result or find a solution to a problem.

Their passion for outstanding customer service has earned Andrew and Milena an enviable reputation for success in the industry. In the last financial year they were recognised amongst the top 20 consultants for Harcourts Gold.

“Of course accolades are nice to receive, but it’s helping people that’s the greatest accolade for us. Our clients appreciate our promptness of service and our availability and that is not going to change.”


 

The Seller Buyer Connection


On a daily basis in my job, I find there’s a lot of misconception when it comes to selling houses, real estate salespeople and real estate in general.

 

By Harcourts Gold New Brighton Licensed Sales Consultant Milena Bartlett

 

A lot of sellers hire an agent who has sold in the area and operates locally. While this is great, more important is an agent who has a truly consultative approach and will recognise and market the unique features of a property.

I always look at a property and try to identify its unique selling points:

• Does it have a great layout for a family?
• Is it next to a park or reserve
• If so, how can we show that in the photos?
• Is it built for the sun?
• Is it a project or ready to move into – therefore, are we appealing to The Block enthusiasts or time-poor families and busy professionals?

I don’t subscribe to the notion that a house will sell itself. I like to believe the unique selling points incorporated into my marketing plan will ensure the right buyer is identified and captured.

Vendors are our employers, but without the right care and attention given to a potential buyer, we will not have bidders in the auction room or an offer to present.

Buyers need to feel the right information is being supplied in a timely manner, with transparency and willingness to assist with viewings and additional questions. That’s where my background in teaching, retail, and sales of high-end products comes in handy. After all, as they say, ‘people buy from people’.